The Support and Upgrades Subscription includes telephone support, remote support where available and all upgrades and updates to LightSpeed.

Full details are available here.

The online manual is available to all users. It contains current and detailed information and instructions on LightSpeed setup and workflows.

The online manual is available in PDF and wiki formats.

Search for specific documentation by entering your search below:

Training videos are a great way to get familiar with LightSpeed.

Several videos are available here.

The Support Forums are a great resource for LightSpeed users, resellers and prospective customers. Post questions and have them answered by Xsilva support staff, developers, and expert users who enjoying helping and sharing their knowledge.

Email Support is available to all LightSpeed users. The Xsilva support team works hard to answer your questions quickly and with high quality solutions.

Support can be reached at support@xsilva.com.

Telephone Support is available for users with a valid Support Subscription from 9-6 EST. New LightSpeed Users have a Support and Upgrade Subscription (and are entitled to phone support) for 90 days from the date of purchase.

305-851-6460 ext 2
514-907-1801 ext 2 (Montreal)

LightSpeed updates and upgrades are available free of charge to users with a valid Support Subscription.

New LightSpeed Users have a Support and Upgrade Subscription (and are entitled to phone support) for 90 days from the date of purchase.