Vancouver spa Spruce Body Lab chose Xsilva LightSpeed to run their new operation when they opened their doors in June 2005. Installed on iMac G5 stations that match their clean, high-design decor, LightSpeed powers the Spruce front desk with sales tools that keep track of their invoices and inventory, and a well-maintained Customer database that schedules clients directly into iCal.
On the back office iMac G5, LightSpeed's Purchasing tools keep product replenished and the Reporting and Intelligence tools keep the business owners up to date on sales, payments and Spruce's best-selling services and products.
Spruce Body Lab facility includes twelve spacious treatment rooms, a relaxation lounge, an infrared sauna, change rooms and shower facilities. A staff of experienced Registered Massage Therapists and skin care specialists, as well as a medical doctor and a doctor of Traditional Chinese Medicine, make up the dedicated team at Spruce. Each treatment is customized to match individual therapeutic and skin care needs to give unsurpassed results.
Description of Business
Registered Massage Therapy and Skin Care Clinic selling the Dermalogica treatment series. Services include: RMT massage, facials, microdermabrasion, Botox, waxing La Stone massage, and facials.
Number of Employees
12
When did you start using LightSpeed?
June 2005
Reasons for Choosing LightSpeed
iCal Scheduling, Reporting
Favorite LightSpeed Features
Purchasing Actions, Searching and Reporting Filters, Pop-up notes in Customer Invoices
LightSpeed Features Used The Most
Customer Profile and History, Invoicing, Reporting, Tracking Inventory, Purchasing
How Does LightSpeed Accelerate Your Business?
"I find the option to schedule iCal events during the invoicing process a great streamlining feature. The Purchasing Actions save me a lot of time when re-ordering products."
Would you recommend LightSpeed to other Small Businesses and why?
"We would recommend LightSpeed to another small business because it is very user friendly.. The icons make things very easy to find and it is set up in a logical and systematic way."