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Save time and stay on top with LightSpeed, and get a clear overview of your retail operation in an instant. Scan through the day’s sales, review outstanding orders, check stock status at a glance, create customized documents with drag and drop flexibility and much more. Track and manage your entire business in one easy-to-learn interface.
See the whole picture fast–and drill down for details in the LightSpeed Browser. Browse your business as simply as you browse playlists in iTunes, viewing your products and customers graphically in Cover Flow. Receive instant notification of critical developments, such as new product arrivals, calls to return, or customers with outstanding balances. Use LightSpeed’s one-click purchasing to handle order requests and multiple suppliers with ease.
Create your own workflows to improve efficiency—and the performance of each person in your organization. Use LightSpeed to track outstanding quotes and notify salespeople when the customer is ready to buy. Provide store managers with a view into the day’s sales as they happen—along with the ability to zero in on issues that need extra attention. Purchasers can reserve stock, request product, and create invoices all from the same place. Let clerks swap out tills for greater control of their cash-outs. Automate processes for service technicians to book in customer equipment, record labor, and order parts for repair jobs.
LightSpeed has been designed to meet the demands of many different kinds of retail businesses. For example:
Clothing Stores can create size-color combination products to simplify ordering, receiving, selling, and reporting, and customize their labels with specific dimensions or information that expand their options and reinforce their in-store branding
Lifestyle-focused stores can send their customers professional quotes that include product images, sell and redeem gift cards, and create custom fields to capture and track data unique to their store
Tech stores can track serialized products and book in equipment for service, and keep customers up-to-date on the status of repairs
Service-based businesses like spas or consultants can process time-billing, schedule appointments, and create and sell products to reflect the services they sell
LightSpeed gives your salespeople all the tools they need to serve your customers effectively at each step in the sales cycle.
Create quotes and invoices in seconds with intuitive drag and drop simplicity. Give your documents a polished, professional look with product images sure to leave a lasting impression. Check profit by margin or revenue, and refresh any updated costs and prices of your quoted products with a single click. Then, click just once to convert the quote into a sale to complete the purchase.
Use accurate and informed pricing strategies to increase your margins. Build repeat sales and customer loyalty through automated discounts based on quantity or customer category. Track the precise value of existing stock and supplier costs. Update the costs and prices of whole classes of products, based on supplier, category, brand, and more. Create rules that automatically apply new pricing when pre-defined criteria are met. With LightSpeed, you can set up as many as 10 alternate prices for each product, to quickly adjust for specific customers or situations.
Capture and track the precise information you need and create new tools to support your unique retail strategy. LightSpeed makes it easy for you to create your own custom fields—and to use those fields in recurring searches to track your business in entirely new ways. Set preferences for sales stations and individual users that give you absolute control to manage vital settings, including printer setup, default search types, and access privileges.
LightSpeed comes with multiple features that simplify doing business internationally. LightSpeed makes is easy to switch to tax-inclusive pricing for overseas customers, and supports multiple currencies for flexible purchasing from suppliers that use a foreign currency. LightSpeed even comes with built-in support for documents to be printed in English, French, and Spanish, as well as the ability to add additional languages.
Take advantage of LightSpeed’s unique features to track, manage, and stay in touch with your customer base.
Extend your reach. LightSpeed makes it easy to categorize and market to customers based on a wide range of criteria. Set up and send email blasts to promote special offers that will appeal to different customer groups. Take advantage of LightSpeed integration with third-party solutions like iCal, Google Map and Skype to strengthen customer relationships.
Build loyalty. Demonstrate to your customers that you know and care about them. The LightSpeed customer profile captures and organizes customer data, giving you instant access to individual contact info, credit limits, tax preferences—as well as an accurate history of each customer’s calls, transactions and purchases.
Serve customers, protect yourself. Use recent purchase information to target customers for promotions and offers relevant to them. Reward specific customer groups with automated discounts. Get an accurate overview of outstanding customer balances and credits, along with the ability to drill down into a specific customer’s history for details—so you can proactively manage customer satisfaction and target overdue accounts immediately.
LightSpeed integrates sales, inventory, and purchasing processes to get you the right merchandise at the right time–to cut costs and boost sales.
Powerful inventory and purchasing tools at the heart of LightSpeed reduce effort, inefficiency and waste. Track stock with precision as it moves through your store. Color-coding shows you what’s available and what’s coming at any given time. Re-order points prompt you when product levels run low.
LightSpeed’s revolutionary “one-click” purchasing process allows you to compile stock orders and back-orders in record time—and change suppliers on the fly. Receive an entire purchase order, reserve product to all linked orders, and print labels for everything you receive, each with a single click. You can even drag and drop new customer orders to link them with existing POs—to keep stock flowing automatically.
Use scanner-driven input for rapid stocktaking that is both simple and accurate. Complete full or partial inventory counts of your products to set initial stock levels, or manage your regular counts. Compare counted totals with current levels to find discrepancies quickly and easily.
Keep your accountant happy with LightSpeed’s seamless integration with QuickBooks.
A simple two-click process send invoices, payments, and supplier invoices directly to QuickBooks for Mac—eliminating worries about missed or duplicate imports. Click once in LightSpeed to prepare your export, then click once in QuickBooks to bring everything in. And the LightSpeed export log keeps a detailed history of every export if ever you need to review a discrepancy.
LightSpeed also integrates with MYOB and most versions of QuickBooks for Windows.
See the Full Feature List for a list of supported accounting packages.
Find out what you want to know, when you want to know it. LightSpeed’s powerful reporting module makes it easy to configure and run reports with blazing speed.
LightSpeed comes with ready-to-run reports on everything from sales, payments, inventory, commissions, and more. Set a date range or filter your results to grab the specific data you want from vast amounts of information in just seconds. All reports can be printed, previewed, or exported to Excel. Use the end-of-day cash-out report for a daily summary of sales activities, including deposits, returns and breakdowns by category. Zero in on profit and margin. Chart monthly sales growth. LightSpeed is designed to help you focus on detailed information to identify strengths and correct weaknesses—quickly and easily—for strategic advantage.
LightSpeed was built from the ground up to deliver the reliability, security, performance and functionality you need—today and tomorrow.
With its powerful, solid multi-user SQL database, LightSpeed offers a set of sophisticated back-end tools that enable administrators to create multiple tax setups, automate backups, and much more. Fine-tune user privileges in detail, and check the log to see all users activity for that day, that week, or that year. Log in remotely to connect with your database when you’re at home or on the road. Check sales and staffing information directly from your iPhone. And LightSpeed’s breakthrough technology minimizes the client footprint so that the server does the heavy lifting, and you can count on lightning fast performance on the front lines of your retail operation.
Big-box convenience meets personalized customer service in LightSpeed’s range of powerful multi-store features.
Perform instant inventory lookups in other stores, and transfer stock between locations with LightSpeed’s basic multi-store feature set. Need more advanced functionality? Subscribe to Multi-Store Pro to link stores and offer customers additional cross-store conveniences. Product replication makes it faster and simpler to set up new databases using a “master” location. Offer cross-store returns and gift cards, and get all the info you need to manage multi-store operations with cross-store reporting. Learn more.
LightSpeed Server
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LightSpeed Client
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Xsilva Systems, Inc develops and supports LightSpeed, the elegantly intuitive Point of Sale system for next-generation retailers.
Contact Us
1583 St-Hubert
Montréal, Québec, Canada
H2L 3Z1
T 866-932-1801
514-907-1801
F 514-221-4499
info@xsilva.com