'Addo Novo' comes from the Latin words 'Addo' meaning to inspire and 'Novo' meaning to make new, and this unique concept store in Portland, Maine truly delivers on its name. Long before they opened their doors, people were calling Addo Novo a furniture boutique. But the truth is that owners Brian Latham and Shawneric Hackey don't consider Addo Novo a boutique. They believe the very word conjures up an air of stuffiness. Rather, they like to think of it as a concept store that offers inspired design for modern living.
"When you walk through our doors or when you visit us online, we hope you will see that we've assembled a collection of furniture and accents that complement each other. That's our concept."
Using LightSpeed from the get-go, Addo Novo feel it has lent their business incredible efficiency by keeping them consistently informed. Inventory features enable them to monitor products at a glance and order stock. Many of store's items being substantial purchases, LightSpeed's attractive Quotes help bolster sales, while Customer Tracking features makes it easy to turn previously prepared quotes into invoices with a single click. Also, with many items coming in different colors and finishes, the Size/Color Matrix allows Addo Novo to keep one item's many possible styles organized with ease.
"From day one, our business has run as smoothly as one that has been established for much, much longer. Tracking our customers enables us to assist them over a spread of several visits, a necessity as many of our items are not impulse purchases and often require time and careful consideration. Our business is stable and robust, and we owe much of that to the simplicity and comprehensiveness of LightSpeed."
Description of Business
Modern furniture and home furnishings
Number of Employees
3
When did you start using LightSpeed?
Since opening in April 2007
Reasons for Choosing LightSpeed
LightSpeed matches the modern aesthetic of our products. It's sleek, phenomenally functional
and the perfect fit for the iMac we use as
our POS station.
Favorite LightSpeed Features
Hands down, our favorite feature is the Browser. It's amazing to be able to access a wealth of vital information about our store, customers and inventory so easily. We are able to view our stock at a glance and convert items ready for reorder instantly into a PO, or we can convert an Invoice into an Order, which expedites the process of getting furniture to our customers. These features have come to define how we do business.
Would you recommend LightSpeed to other Small Businesses and why?
Certainly. It's better than any of the proprietary POS systems we've seen in our years of experience in other retail environments, and it looks more refined than anything else on the market.
Even our customers are impressed – transactions are smooth and quick, and quotes are always well-received. We've been complimented on everything from the attractive layout of our printed receipts to the fact that we can store images of clients in our customer database.